Ihre Tätigkeiten

As Field Service Business Development Engineers (BDE) you will own the Service & Support Sales and Business Development activities for an assigned set of accounts
On time renewal of existing Customer Support Agreements (CSAs) and warranty conversion business
Accurate and timely forecasting of orders in our Customer Relationship Management (CRM) application
Proactive business development working with Account Managers, Finance, Field Service (FS), Business Centers, Marketing, Software Solutions, R&D, etc
Coordinate global agreement deliverables, pricing, and Quote to Cash processes with the local and global BDE, FS and Marketing teams
Adhere to all fiduciary responsibilities and policies for quote to cash process
Actively support assigned customers with information about new Advantest Service & Support solutions
Support Account Managers in «Deal Management» on CSA and Production Solution Services business by serving as a services specialist. Develop value propositions, assist or drive deal negotiations, and achieve business metrics
Identify and develop new business opportunities at assigned accounts
Collect and forward customer feedback to relevant departments and closely cooperate with Field Support and System-/Application Engineering in order to meet customer demands for specific applications or special non-standard products
You are accountable for developing and maintaining strong working relationships with Sales Account Managers and Account Team Leadership for assigned accounts.
Ability to earn and build trust with Customers, Account Managers, and the Global FS Team.
Assists Account Managers in developing an overall account strategy that recognizes and achieves Business Objectives in both Product and FS Sales.
Participate in «Closed Loop» customer management.

Ihr Profil

Bachelor's Degree in Electrical & Electronics Engineering or Mechanical Engineering or Sales and Marketing, or equivalent in required experience
Minimum 5 years' experience in a Business Development, Sales or Customer-Facing Technical Support role
Ability to communicate cross-functionally
Sales attitude and training
Customer facing experience and demonstrated ability to negotiate to an acceptable conclusion
Ability to analyze data, develop and communicate results based on the data
Ability to articulate services value proposition based on a value selling approach.
Logical thinking, positive thinking, questioning skills, proactivity
Leadership, cross-functional skills
Management by influence