Ihre Tätigkeiten

Recognized as the global technical support expert for Advantest Semiconductor Test System
Accountable for global technical escalation management
Responsible to define and measure support requirements for new Advantest product development ensuring supportability at lowest support cost
Provide subject matter expertise in defining Service and End User documentation and training for all New Product Introduction
Conduct training to propagate knowledge to all regional service organizations worldwide
Responsible for installed base product quality, reliability and compatibility
Drive continuous improvement globally in enhancing the capability or efficiency in delivering support to the end customer

Ihr Profil

Bachelor or Master degree in Mech. Engineering, Electronics, Physics or related - ideally with experience as R&D, Production or Support Engineer
Successfully managed cross functional and cross geographical projects
Structured and success-oriented problem solver
Effective communication in spoken and written English
Excellent global teamwork skills
Process oriented, structured and analytical thought process
Can do attitude, proactive and self-disciplined
Customer focused and understanding of customer requirements and needs